About Sunrun scams
No, Sunrun is not a scam. Solar energy's financial benefits depend on where you live and how much energy your household consumes. With that in mind, Sunrun may not be the right choice for you, but its products and services are not a scam.
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6 FAQs about [Sunrun scams]
Is Sunrun a scam?
With that in mind, Sunrun may not be the right choice for you, but its products and services are not a scam. Additionally, Sunrun offers a 25-year warranty that covers the solar equipment they install. Payment options for Sunrun include cash, loan, lease and PPA. Scammers sometimes use a company’s name and likeness to trick potential customers.
What are the most common complaints about Sunrun?
Alarmingly, one of the most common complaints about Sunrun is high utility bills after the solar installation is complete. Here’s an example: “My electric bill for the past 3 months have going up [sic]. We lease these panels so we’re paying Sunrun and also paying the electrical bill which has become well over what our Sunrun bill is.
Is Sunrun Sunrun a good company?
Learn more about Sunrun Sunrun’s reviews are positive. Of the 2,234 verified customer reviews on ConsumerAffairs, 70% are satisfied. Some customers have negative experiences, such as issues with installation, poor customer service and delays in getting the system up and running.
Is Sunrun a legit solar company?
Yes, Sunrun is legit. Founded in 2007, Sunrun is a legitimate solar company that is available in 22 states and territories in the U.S. 70% of Sunrun customers over the last two years report being satisfied with the company, with the highest ratings for cost savings, technician quality and maintenance.
What is a Sunrun customer complaint?
Complaints come in many different forms, though they typically focus around these key points: Misleading sales tactics and uninformed sales staff. Poor communication from Sunrun and its partners to the customer. Installation issues leading to long wait periods.
Does Sunrun sell solar energy?
Sunrun sells and leases customized residential solar energy systems and its battery storage service in 20 states and two U.S. territories. Customers can own or lease a system with $0 down. Sunrun offers free energy consultations and quotes. Over 830,000 homes across the U.S. have gone solar with Sunrun, according to the company.